A watchdog checks the platform every 5 minutes and e-mails you the moment something needs attention — and again when it recovers. You also get a daily health report at 8 AM.
Who gets the alerts…
Make it 24×7…
Without a scheduled job the watchdog runs whenever someone has a portal page open (about every 5 minutes in office hours). To also watch at night and if the site is down, add one cron job:
Hostinger hPanel → Advanced → Cron Jobs → Custom
Set it to run every 5 minutes (*/5 * * * *)
Command (click to copy):
If cron is not available on your plan, use the URL form instead (also click to copy):
Last 24 hours…
Collecting data — the first points appear after a few checks.
What is being watched
Check
Status
Detail
Last checked
Every
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Alert history
Nothing yet.
Team & Roles
Everyone on the tech team signs in with their own account — never a shared one. Each account has a role that limits what it can see and change, and every action is recorded under their name.
Team members
Member
Role
Authenticator
Last sign-in
Status
Manage
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What each role can do
Capability
Auditor
L1
L2
L3
Owner
Anything not listed is Owner-only. Roles are checked on the server for every request, so hiding a menu item is never the only protection.
Operations
Control the live portal: take it into maintenance, tell every employee something, see who is online, and sign people out. Every action needs your authenticator code and a reason, and is recorded.
Maintenance mode…
While ON, only Admin / Super Admin can use the portal. Everyone else sees your message and cannot sign in. Use it before a risky change, a restore or a data fix.
Announcement popup…
A branded popup that opens on every employee's screen (and has a close button). Each person sees it once; closing it hides it for them. Pick a design, edit the words, check the preview, publish.
1 · Pick a design
2 · Write it
3 · Style it
Colour
Icon
Preview — exactly what employees will see
Who is online…
Seen in the last hour (a page reports in about once a minute). "Online" means active in the last 5 minutes.
Employee
Role
Branch
Status
Last seen
Device
IP
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Code & Releases
What is running in production, and whether it still matches the last release. This page is read-only: code goes out through the release pipeline, never from a browser.
How a change reaches production
1 · ChangeDeveloper edits code in the repository, never on the server.
3 · ReleaseDeploy script uploads, byte-verifies and snapshots the previous files for rollback.
4 · VerifyThis page confirms production matches the release; anything else is flagged as drift.
File
Area
Modified
Size
Fingerprint
Release status
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Incidents
When something breaks, declare it here: one place for what is happening, who is on it, and what was done — a timeline you can review afterwards.
All incidents
Incident
Severity
Status
Started
Duration
Last update
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Severity guide
SEV1 · CriticalPortal down, money or data at risk, or a security breach. Act now; tell the Owner.
SEV2 · MajorA key feature is broken for many staff (collections, attendance, login) but there is a workaround.
SEV3 · MinorLimited impact — one branch, one report, one person. Fix in normal hours.
Clients
Every organisation running on the platform — its plan, health, renewal and size. This deployment is always listed first with live numbers.
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Data Integrity
The numbers the watchdog flagged, opened up. You can see exactly which records are involved; the only repair offered here is reversible — rows are archived first and can be put back.
Ledger — vouchers where debits ≠ credits
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Orphaned instalments — loan no longer exists
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Repair history
No repairs yet.
Support Desk
Find an employee, see exactly why they are stuck, and apply a safe, audited fix. Every fix needs your authenticator code and a reason.
Find employee
Type at least 2 characters.
Select an employeeThe console runs the same checks the portal runs at login, and shows which one is blocking them.
Runbook — what employees run into, and who fixes it
What the employee sees
Cause
Fix
Wallet
Org-wide metering balance for PAN validation (₹10), CRIF (₹85) and Equifax (₹75) live bureau fetches — every rupee spent is logged below with full customer detail for audit.
Top Up Wallet
Transaction Ledger
Support Tickets
Every ticket raised across every portal — appears here as "Tech Support" to the employee once you reply, but you see their real identity below so you know who you're helping.
Select a ticket to view the conversation.
System Health
Storage, traffic, and tool status across the live application.
Storage — Top 10 Tables by Size
Disk Usage
Traffic — Last 7 Days
Busiest Endpoints (7d)
Errors — Last 7 Days
Database Tables
Every table in the live database — click one to browse its rows.
Select a table to view its rows.
SQL Query
Read-only. SELECT / SHOW / DESCRIBE / EXPLAIN only. Personal data and secrets are masked in results; every query is recorded in the Audit Trail.
Results
Backup & Restore
Download a full local copy of the database, or restore one back onto the live system.
Download Full Backup
The live data, as one JSON file, saved to your computer. Old one-off backup tables are left out (they are not live data). Needs an authenticator code and is recorded in the Audit Trail.
Restore From Backup
This replaces live data. A safety snapshot of the current database is taken automatically before anything is changed — see the Snapshots list below if you ever need to recover from a bad restore.
Safety Snapshots
Taken automatically right before every restore — never generated any other way.
Error Logs
Every PHP error, exception, and fatal captured across the live application. Clearing moves entries to an archive — nothing is destroyed.
Master Console Access Log
Recent sign-in attempts to this console — including from IPs that never authenticated.
Staff Activity
Who did what, across the whole organisation — customers added or changed, loans, collections, vouchers, attendance, sign-ins. Recorded by the server for every request, including the ones that were refused or failed. Click a name or a record ID to follow just that person or that record.
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Most active people
By area · branch · role
Activity by hour of day (IST)Bars outside 7 AM–9 PM are shaded
Events…
When
Who
Role
Branch
What
Record
Amount
Outcome
IP
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Audit Trail
Everything done in this console — sign-ins, data reveals, exports, restores, access changes. Each entry is chained to the one before it, so any edit or deletion is detectable.
Portal & Function Access
4 access packages (Starter, Basic, Pro, Full) control which portals and functions each employee can reach. Assign a package per employee, then fine-tune with individual overrides or a whole-portal lock.
Checked = included in that package. Higher tiers are meant to be supersets, but every cell here is independently editable.
Overrides —
Security
Your console sign-in protection, and organisation-wide controls — visible and changeable only from this console.
Your sign-in security
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Two-Factor Authentication (Login OTP)
When enabled, every employee login (Project Head, Manager, Credit Manager, Cashier, Field Officer, Field Organiser) requires a one-time code
emailed to their registered HRM email address from info@ngfintech.store, in addition to their password.
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Employees without an email on file will be blocked from logging in while this is enabled, until HR/Project Head adds one.
Settings
Change this console password. Use at least 12 characters with upper-case, lower-case, a number and a symbol — and never reuse a staff password. Needs an authenticator code.
AI assistant (xAI Grok)
When you press “Ask AI” on a problem, only the diagnosis shown on screen (counts, error messages, steps) is sent to xAI — never names, phone numbers, Aadhaar, PAN or e-mail, which are stripped first. You can preview the exact text before it is sent. Only the Owner can change the key.
Employee Profiles
Open anyone's full record: employment, personal details, reporting line, attendance, leave, loans handled and portal access.
